CUSTOMER
SERVICE

Shipping Method & Costs

Shipping Rules & Restrictions

Tracking Your Order

Item Availability

Return Policy & How to Return

Damaged or Defective Items

Price Adjustments

Exchanges

Product Care

Size Charts

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Terms & Conditions

Privacy Policy

 

Speedo Shipping

Speedo Shipping Methods & Costs

Please be aware that we currently are experiencing delays from our shipping facility. As a result, all orders placed during this time will be delayed and two-day and overnight shipping will not be available. You will receive an email once your order ships. We apologize for any inconvenience and appreciate your patience as the facility addresses the delays.

Covid-19 safety precautions have been implemented in our warehouses. As a result, you may experience delays in our estimated shipping and return processing times. We are committed to the safety of our associates and the satisfaction of our customers, and we are doing everything possible to ensure both.

We appreciate your patience at this time, and we will keep you informed of every step in your order’s shipping or return progress.

Depending on the item(s) you purchase on SpeedoUSA.com and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). The shipping charge will be a flat fee based on the delivery method you choose. See pricing below.

Generally, you will have the option to upgrade your Speedo shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12 p.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

48 Contiguous United States

  • Standard Ground, (4-8 business days)
    Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 4-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Second Day, (2 business days)
    Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Overnight, (1 business day)
    Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1 full business day. Business days are Monday-Friday, excluding federal holidays within the United States.

Alaska or Hawaii

  • Standard Ground, (5-8 business days)
    Most items may be shipped to Alaska or Hawaii via Standard service. You can expect your order to arrive within 5-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Second Day, (2 business days)
    Most items may be shipped to Alaska or Hawaii via Second Day service. You can expect your order to arrive within 2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

U.S. Virgin Islands and Puerto Rico

  • USPS Priority, (2-8 business days)
    Most items may be shipped via USPS Priority Service, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

P.O. Boxes

  • UPS Priority, (2-8 business days)
    Most items may be shipped via UPS, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

Military APO / FPO Addresses

  • UPS Priority, (2-8 business days)
    Most items may be shipped via UPS, but some restrictions apply. You can expect delivery within 2-8 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

International shipping is not offered at this time.

Standard Ground Shipping Charges

Order Total 
$25.00 or less$4.95
$25.01 – 99.99$7.95
$100 or moreFREE

 

 

Shipping Rules & Restrictions

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
  • Please call a Customer Service Representative at 1-888-4SPEEDO (1-888-477-3336) if you have any questions.

Tracking Your Order

When can you track your order?At our warehouse, tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information. However, it may take up to 24 hours before the package is checked into the carrier’s tracking system. Even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 24 hours.

Orders placed on SpeedoUSA.com may be delivered by one of several different carriers and shipping methods. Tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).

Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, your Order History on SpeedoUSA.com will not offer tracking information but will still offer order status and other details. To learn the difference between tracking information and order status, please read the information provided below.

Finding Your Order StatusThe status of your order is easy to find.

  • Check your email. You are required to enter an email address during Checkout, so that you may receive emails regarding the status of your order.
  • Visit the website. You may sign in at SpeedoUSA.com for your Order History at any time. Information about your open orders, tracking, and past orders is available.
  • Contact us. If you still have questions about your order, please contact us via email.

How is order status different from tracking information?The status of your order is supplied by SpeedoUSA.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as FedEx, UPS or U.S. Postal Service) that may provide tracking information until your order is delivered*. The tracking information is accessible from your Order History on our website when it becomes available.

*Tracking information may not be available for up to 24 hours after an item is shipped from our warehouse.

Item Availability

The availability of an item is clearly noted on the Product Detail page as “In Stock” or “Pre Order.” Most items are In Stock and ready to ship. Some items are not yet available (Pre Order). For more information, please read the details below.

You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

In-Stock Items

Most orders for In-Stock items begin shipping as soon as your online purchase is completed. Items are shipped once they are located in stock, your payment is approved, and the receiving address is verified.

Please note: expected shipment times specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address.

For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse no later than the end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Pre-Ordered Items

Pre-ordered items are items that are not in stock but available for advanced purchase on our site. Pre-ordered items are shipped directly once they arrive in stock. You will be notified of the status of your item via email.

Delivery of Your Items

  • Delivery time of purchased items depends on your location and designated shipping method.
  • Items are only shipped during regular business days, which are Monday-Friday, excluding federal holidays within the United States. If you receive an email notifying you that your items have been shipped during a weekend or federal holiday, they will not actually be shipped until the following business day.

Need to make a return? No problem.